1. Data controller
Your personal data is processed by Cekci Lab Teknoloji Limited Şirketi (“WarmBreak”, the “Company”) as data controller, within the scope described below.
- Legal name
- Cekci Lab Teknoloji Limited Şirketi
- Address
- Kazımdirik Mah. 296/2 Sk. No: 33 Bornova / İzmir
- Tax office
- Hasan Tahsin
- Tax number
- 2040720788
- Privacy requests
- support@warmbreak.com
- Support
- support@warmbreak.com
2. Personal data we process
We only collect what we need to assess your inquiry and talk to you. No category of data that is not listed here is processed through this form.
| Category | Data | Source |
|---|---|---|
| Identity and contact | Contact person’s full name, e-mail address, phone number (optional) | You |
| Inquiry details | Company name, event type, estimated number of attendees, estimated event date, anything you write in the note field | You |
| Account link | If you submit the form while signed in to WarmBreak, the link between the inquiry and your account | Automatic |
| Transaction security | The language the form was submitted in, submission time, a record of which version of this notice you read. To prevent abuse, a scrambled digest of your IP address is kept in a request rate counter for one hour and is not written to the inquiry record | Automatic |
Through this form we do not ask for an identity number, payment card or bank details, or address and location data. No payment is taken through this form.
3. Purposes of processing
- Assessing your request to organise your event on WarmBreak
- Contacting you, holding a sales conversation and preparing a quote
- If your request becomes an agreement, opening your organisation on the platform and sending an invitation to its owner
- Preventing abuse of the form (automated and repeated submissions)
- Being able to prove that you have read this notice
Filling in this form does not mean you agree to receive marketing e-mails. Your data is not sold or transferred to advertising networks, data brokers or sponsors.
4. Legal grounds
| Processing | KVKK Art. 5 ground |
|---|---|
| Assessing the inquiry, conversation and quote | Directly related to the establishment of a contract (Art. 5/2-c) and the controller’s legitimate interest (Art. 5/2-f) |
| Opening the organisation and sending the invitation after an agreement | Establishment and performance of a contract (Art. 5/2-c) |
| Preventing abuse | Legitimate interest (Art. 5/2-f) |
| Keeping the notice record | Compliance with a legal obligation (Art. 5/2-ç) |
5. Transfers and international transfers
Your inquiry is only viewed by the WarmBreak sales and support team. To keep the service running, the minimum data each provider needs is transferred to the following types of service providers.
| Recipient | Purpose | Data transferred |
|---|---|---|
| Amazon Web Services servers, Istanbul (database) | Storing the inquiry | All fields of the form |
| E-mail service provider | Corresponding with you by e-mail | Your e-mail address, name and the content of the correspondence |
Some of these providers may process data on servers outside Türkiye. International transfers are carried out under Article 9 of the KVKK, relying on one of the safeguards set out in the Law (such as signing the standard contract published by the Board and notifying the Authority), and you will be informed separately about such transfers.
If a legally authorised public authority requests it, only the requested and legally required data is shared with that authority.
6. Retention periods
| Data | Period | Basis |
|---|---|---|
| Inquiry that does not become a customer | 12 months from the inquiry date. After that, personal data is anonymised | Period required for the purpose |
| Inquiry that becomes a customer | For the duration of the business relationship and the period required by applicable law | Performance of a contract, legal obligation |
| Record that you read this notice (notice version and time) | Same period as the inquiry | KVKK burden of proof |
| IP digest in the rate counter | One hour, not written to the inquiry record | Legitimate interest |
Expired records are anonymised automatically by maintenance jobs, no manual request is needed. After anonymisation only non-identifying statistics remain (event type, estimated attendee range, month of inquiry).
7. Your rights (KVKK Art. 11)
- Learn whether your personal data is processed
- Request information if it has been processed
- Learn the purpose of processing and whether it is used in line with that purpose
- Know the third parties in Türkiye or abroad to whom your data is transferred
- Request correction if it is incomplete or inaccurate
- Request deletion or destruction under the conditions set out in the Law
- Request that correction, deletion or destruction be notified to the third parties the data was transferred to
- Object to a result against you that arises solely from analysis by automated systems
- Claim compensation if you suffer damage due to unlawful processing
If you submitted the form while signed in, your inquiry is included in the data you can download from within the app.
8. How to apply
You can submit your request in line with the Communiqué on the Procedures and Principles of Application to the Data Controller. Your request will be concluded within 30 days at the latest. If the request requires an additional cost, the fee set by the Board is notified in advance.
- If you have a WarmBreak account, through the KVKK Request Form in the app.
- By e-mail to support@warmbreak.com, from the e-mail address you gave in the form.
- By sending a signed petition to the company address in person or through a notary.
If your request is not concluded or you find the answer insufficient, you can lodge a complaint with the Personal Data Protection Board.